Operations Executive

Experience: Fresher – 1 year

Domain: Marketing

Duration: NA

Location: Indore

Job Description: As an Operations Executive, you will play a crucial role in maintaining operational efficiency by managing customer accounts, processing transactions, handling data entry, and ensuring seamless workflow. You will also assist in client handling, audits, and compliance processes while working closely with different departments.

Required Skills and Qualifications :

Strong organizational & multitasking abilities
Attention to detail & accuracy in data management
Excellent communication & problem-solving skills
Knowledge of banking procedures & financial operations.
Ability to work independently & collaboratively in a fast-paced environment

Key Responsibilities :

Data Management: Accurately record, update, and maintain customer data in the system.
Account Management: Manage client accounts, update records, and resolve discrepancies.
Financial Operations: Process invoices, receipts, and conduct audits for Clients.
Communication & Correspondence: Handle internal and external communication professionally.
Workflow Management: Ensure smooth business operations by coordinating with other departments.
Documentation & Compliance: Manage client documentation and adhere to KYC (Know Your Customer) compliance.
Data Analysis & Reporting: Analyze data and generate reports to support decisionmaking.
Client Handling: Guide clients on account-related queries, services, and software usage, resolve issues, and work towards reducing complaints.
Sales Coordination: Assist in sales processes and ensure smooth customer onboarding.
Auditing: Conduct audits related to Client's account.
Quality Assurance: Ensure all services meet quality standards.

Operations Executive

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